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Restoring Your Coos, Curry or Del Norte County Commercial Property After A Loss

4/5/2018 (Permalink)

Commercial Restoring Your Coos, Curry or Del Norte County Commercial Property After A Loss Commercial Property Damage Events Present Unique Challenges

Water and fire damage events at Coos County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Coos, Curry and Del Norte Counties

SERVPRO of Coos, Curry and Del Norte Counties specializes in the cleanup and restoration of commercial and residential property after a water or fire damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

24 Hour Emergency Water Damage Service

4/5/2018 (Permalink)

Water Damage 24 Hour Emergency Water Damage Service SERVPRO of Coos, Curry, and Del Norte Counties provides 24 hour fire and water damage restoration service in Coos, Curry, and Del Norte Counties.

SERVPRO of Coos, Curry, and Del Norte Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help!
Call Today - 

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Coos, Curry, and Del Norte Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Coos, Curry, and Del Norte Counties

SERVPRO of Coos, Curry, and Del Norte Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Coos, Curry, and Del Norte Counties has a new Office Manager!

4/5/2018 (Permalink)

Welcoming Star to the team, we all have had a great year so far here at SERVPRO of Coos, Curry, and Del Norte Counties!

Star has been with us since mid January and has completed the office training necessary to wear the hat as our new office Manager! She comes from a sales and medical background, so she has a lot to bring to the table as far as accommodation and helping homeowners and agents through the insurance claims process.

We are very lucky to have such a bright Star in our office, and when you call in to our office you will find out just how friendly she is. As a mother of 3, she knows how to have fun while getting the job done.

Growth of SERVPRO of Coos means growth in our community, and that's what were all about here at SERVPRO of Coos, Curry, and Del Norte Counties.

Thank you for being a part of our community, we are always faster to help you in any size disaster. Now, with an additional Star on the team!!!

Do's and Don'ts of Fire & Smoke Damage

4/5/2018 (Permalink)

Community Do's and Don'ts of Fire & Smoke Damage What To Do Until Help Arrives

Fire and Smoke Damage


  • Limit movement in the home to prevent soot and particles from being embedded into upholstery and carpet.
  • Keep hands clean. Soot on the hands can further soil upholstery, walls and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.
  • Wash both sides of leaves on houseplants.
  • Tape double layers of cheesecloth over air registers to stop soot particles from getting in or out of the HVAC system.


  • Attempt to wash any walls or painted surfaces without first contacting your local SERVPRO Franchise professional.
  • Attempt to shampoo carpet or upholstered furniture without first consulting your local SERVPRO Franchise Professional.
  • Consume and food or beverages that may have ben stored close to fire, heat, or water damage. These items may be contaminated.
  • Turn on ceiling fixtures if ceiling is wet. Wiring may also be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Send affected garments to a dry cleaner. Improper cleaning may set in smoke odor.

Got Mold in Coos or Curry County?

4/5/2018 (Permalink)

Mold Remediation Got Mold in Coos or Curry County? Mold thrives in the right conditions in our community!

Mold remediation is one of our primary areas of expertise here at SERVPRO® of Coos, Curry, and Del Norte Counties. We have the training and experience to contain the infestation, scrub health-threatening spores out of the air, remove the contaminated materials, and help prevent future microbial growth.

A Moldy Situation

Imagine you were cleaning out a storage closet at work, and you found mold growing on the back wall. Most likely this year, an ice dam supplied the water that created an ideal situation for microbes to grow in this closet. Once you identified and resolved the source of the leak, you would still want to contact a professional to mitigate the mold and ensure healthy air for your employees and customers to breathe.

Containing the Infestation

When SERVPRO® franchise professionals begin a mold job, our first concern is to contain the mold infestation. The mold you can see is only a small part of the danger posed to building occupants. Mold reproduces by releasing invisible spores into the air. These spores pose the real hazard for those who breathe the air in the infested building. Therefore, we begin by preventing air from the contaminated area traveling to other parts of the building.

Scrubbing Mold Out of the Air

Each job is unique in its challenges and solutions. However, in most cases, a SERVPRO® mold mitigation team will set up a containment barrier and create a “negative air” situation inside the infested area. A “negative air” situation is essentially a vacuum that ensures air only flows into and not out of the contained area while the air scrubbers filter the spores and other contaminants from the air.

Removing Contaminated Materials

Organic materials like drywall, carpeting, and ceiling tiles must be removed and discarded once they become contaminated with mold. This is why we encourage people to contact us immediately after a water loss to dry all the materials before microbial growth begins. Blowing a fan across moldy materials hoping to dry them and save them spreads mold spores in the air and increases the health risk to building occupants.  

Inhibiting Future Growth

SERVPRO® franchise professionals can never promise to prevent all future mold growth. Mold spores are everywhere in the atmosphere, and they take root and thrive whenever they find the perfect mix of moisture, food (organic materials) and temperature. However, our team does have several products that discourage microbial growth. Once your moldy materials have been removed and the air has been scrubbed to reduce the concentration of spores, we can apply one of these anti-microbial agents to help protect your building’s structural elements.

Call SERVPRO® for Mold ASAP

When you see mold, remember you cannot see the biggest threat that mold presents. Contact our Waltham, MA mold remediation team at (541) 808-2600 for an estimate and good advice about protecting yourself and other building occupants until the mold is removed and the air is clean again. 

Does your water heater need an efficiency boost?

4/4/2018 (Permalink)

General Does your water heater need an efficiency boost? These hot water insulating jackets help you to become more energy efficient in your Coos County Home!

Q: My electric water heater is 18 years old, but still works. What can I do to make it more efficient and reduce heating costs?

A: Increase efficiency by adding tank insulation. Test your water heater by placing your hand on other metal objects in the same room as your water heater to get a sense of their temperature. Next, place your hand near the top of your water heater. If the water heater feels warmer, than it is losing heat. Place an insulation jacket around your hot water heater and watch your power bill go down!


Water heater insulating jackets are sold at most hardware stores. These jackets wrap around the tank and cover the top.

Just be sure not to block the combustion air inlet at the bottom and the draft diverter at the top if you have a gas water heater!

And as always, if your water heater makes a mess, call SERVPRO of Coos, Curry, and Del Notre Counties at 541-808-2600 and we will come to your rescue!

Coos, Curry and Del Norte County Smoke and Soot Cleanup

4/3/2018 (Permalink)

Fire Damage Coos, Curry and Del Norte County Smoke and Soot Cleanup Smoke and Soot Damage Can Cause a Pervasive Odor in Your Coos, Curry or Del Norte County Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Coos, Curry and Del Norte Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – 

For Immediate Service in Coos, Curry, and Del Norte Counties; Call SERVPRO

3/23/2018 (Permalink)

General  For Immediate Service in Coos, Curry, and Del Norte Counties; Call SERVPRO Coos, Curry, and Del Norte County Residents: We provide immediate service day or night!

SERVPRO of Coos, Curry, and Del Norte Counties provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in your local area. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (541) 808-2600

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Spring Flood Tips

3/23/2018 (Permalink)

Water Damage Spring Flood Tips Act fast to prevent secondary damages. Every hour counts!

Spring snowmelt often leads to flooding conditions in Massachusetts. This year’s record snowfall could make the spring thaw even wetter. These tips will help reduce the impact spring floods have on you and your property.

Advance Preparation

Prepare in advance with a SERVPRO® Emergency Ready Profile® (ERP). Our convenient mobile app stores all your utility and emergency response information in one place, so you can access this information from your smartphone or computer.

Watch for Pooling Water 

Look for places around your property where water pools, then channel it away from buildings. Make sure gutters and downspouts are clear of debris and are directing water as intended.

Consider a French Drain

If your basement frequently floods, you should consider a French drain and sump pump to keep the water at bay. Standing water in your basement is a host for dangerous microbes that may affect your family's health.

Maintain Sump Pump 

If you have a sump pump, check to be sure it is operational before water starts rising. You may find you need a back-up generator to ensure your pump works when you need it most. Contact your insurance agent to add coverage in case your sump pump fails. 

Raise Storage Goods 

Use shelving and/or pallets to keep storage items off the floor to reduce the impact of small floods. In many situations, raising boxes just a few inches will be enough to keep storage goods above the water line. 

Cut Power if Necessary 

As rising water approaches the level of electrical outlets, you risk having a live current flow through all the water. Cut the power if you can do so safely without standing in water. Otherwise, evacuate and contact an electrician to cut the power before you go back in for recovery.

Keep Storm Drains Clear

If you see water pooling around a storm drain in your neighborhood, the drain may be clogged with debris. Clearing the debris will help keep the water flowing away from your property.

Consider Flood Insurance

Homeowners insurance will not cover floods; you must purchase a separate policy for flood protection. When all else fails, flood insurance will provide you with the means to respond to a catastrophic flooding event.

Be Aware on the Road 

Be careful when driving during spring storms, especially when you hear of flash flood watches and warnings. Never drive into fully submerged roadway. The water surface will be at the same level as the pavement you can see. This view will deceive you into thinking the water is shallow because you cannot see how the road dips under the surface. 

Act Fast 

When a flood happens, you need to act fast to dry out any wet items, particularly structural materials like walls and flooring. Call SERVPRO® of Coos, Curry, and Del Norte Counties at (541) 808-2600 to extract water and mitigate any mold growth. Our franchise professionals have the training and experience to make flood damage “Like it never even happened.” 

We made The World Newspaper!

3/22/2018 (Permalink)

Community We made The World Newspaper! Alicia Pinedo, Steve Pinedo, Liz Payne, and Star Owens representing our team.

We were chosen to be interviewed due to SERVPRO earning the top franchise opportunity for the 15th year in a row, and we are very proud to be part of a company that is so valued by our community!

Our reporter was awesome, and made us feel very appreciated.

Here at SERVPRO of Coos, Curry and Del Norte Counties we are all local as well as employee owned and operated. We work very hard on all we do to make ourselves known in the community, but to have a news reporter come out was a little nerve racking! 

Nevertheless, we took our opportunity and invited the World Newspaper out to out shop, and we are so glad we did! It's great working with other businesses in the area, especially when they come to shine some light on our hard work and give us a pat on the back.

A huge shout out again to Nick, our reporter, and we look forward to sharing this post with all of our community members!